Congratulations on the purchase of your Hyper Go Kart, Bike or ATV. After carefully reading our warranty document please take the time to complete the below form to secure your warranty. Completion of this Warranty Registration acknowledges you have read and accepted warranty conditions. All warranties applications must be submitted within 5 days of purchase.
Half Price Imports Requests Customers:-Read Manufacturer's handbook prior to assembling your Go Kart/Bike or ATV.
Assessment of any warranty concern will incur a $100 service fee upon delivery. If assessment was to identify a manufacturing issue Half Price Imports will issue a full $100 refund via internet banking.
Half Price Imports Warrants Go Karts/Bikes or ATV’s to be free of manufacturer's defect for a period of 60 days from the original date of purchase. (non-wearing parts). The steel frame is covered by a 12 month warranty. Warranty Period is for Recreational Use. The warranty period begins on the date the product is first sold to a purchaser/customer.
This limited warranty covers manufacturing defects only. Please note that this does not include consumable items such as inner-tubes, tires, wheel bearings, throttle cables, etc. The liability is limited to repair and/or replacement of the product under warranty. The warranty is invalidated if the defect is caused by misuse, neglect, tampering, incorrect adjustment, modification, overloading or unauthorised persons carry out any alterations.
The customer must provide Half Price Imports reasonable opportunity to repair, and reasonable access to the product for warranty service/repair. Warranty claims shall be made by delivering the product for inspection to 25 Heathcote Street Woolston to service/repair the product. If the purchaser/customer can not deliver the product to Half Price Imports the Purchaser/customer in that case shall pay for all related transportation charges and or travel time. If the service/repair provided is not covered by this warranty, the purchaser/customer shall also pay for all related labour and materials. If this was the case the customer would be informed prior to work commencing.
Damage During Freight
IMPORTANT! - Please inspect your goods thoroughly on arrival, we choose to only use Carriers who carry full insurance but this CANNOT BE CLAIMED ON if you have signed or accepted your goods, please check the goods (not just the boxes) thoroughly before signing that you have received these in acceptable condition, please DO NOT SIGN or take possession of any items unless you are happy with them, if damage has occurred and you have signed for your goods we are unable to provide a refund or replacement. If you feel the driver is rushing you simply DO NOT SIGN until you are satisfied, we strongly advise you do not give the Carrier Authority to Leave this.
Half Price Imports must be contacted immediately by email [email protected] to lodge your claim, this is a super straight forward process but must be done with 24 hours of refusing your damaged goods. Half Price Imports will not release any replacement goods until the Carrier has possession of the damaged goods.
What Is Not Covered
Routine maintenance items • Adjustments • Normal wear and tear • Damage caused by abuse • Abnormal use • Used for jumps • overloading • Overheating • Neglect • Damage by Accident • Submersion • unauthorised modifications • Alteration or removal of parts • Damage to the clutch through overheating, ways overheating may be caused include but not limited to clutch not engaging due to (revs to low) continually driving too slowly. Karts are designed to be driven with high revs to fully engage clutch • Drive chain • Damaged caused by incorrect fuel, oil, or lack of it • consumables, which include but not limited too, tires and tubes, fuel filter, spark plugs, wheel bearings, brake pads, throttle or brake cables, clutch assembly.
Half Price Imports Ltd. 25 Heathcote Street, Woolston [email protected]